Các bạn có thường hay sử dụng persona trong case study của các bạn? Hay các bạn có thường hay thấy những cái tên rất “white” và những ảnh stock mà bạn hay đọc được từ persona không? Có những lỗi gì bạn thường thấy ở persona và những điều persona giúp hoặc hại case study của bạn như thế nào?
Links tham khảo
Antipersonas: What, How, Who, and Why?
Antipersonas help anticipate how products can be misused in ways that can harm users and the business.
www.nngroup.com
A Closer Look At Personas: What They Are And How They Work | 1 — Smashing Magazine
In my experience as an interaction designer, I have come across many strategies and approaches to increase the quality and consistency of my work, but none more effective than the persona. Personas have been in use since the mid-’90s and since then have gained widespread awareness within the design community. For every designer who uses personas, I have found even more who strongly oppose the technique. I once also viewed personas with disdain, seeing them as a silly distraction from the real work at hand — that is, until I witnessed them being used properly and to their full potential.
www.smashingmagazine.com
Design Personas vs Marketing Personas: They. Are. Different!
Designers: quit making marketing personas with your user research findings.
medium.theuxblog.com